Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, book tickets or make a purchase from https://www.fairfieldgovan.co.uk.
WHAT PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser and IP address.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using Google Analytics to help us understand how our customers use Fairfield Heritage website. How Google uses your Personal Information.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address and email address. This is called Order Information.
Also, when you book or attempt to book an event through the Site, we collect certain information from you, including your name, email address, phone number and guest information. This allows us to send out tickets to yourself and/or guests and to notify you of any cancellations or changes.
Fairfield Heritage does not record or store credit card details and all payments are carried out using the secure and encrypted third-party payment gateways Stripe and PayPal.
By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, send tickets, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you.
- Notify you of event changes.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SHARING YOUR PERSONAL INFORMATION
We will never share your Personal Information with third parties.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.